Privacy
We are strongly committed to protecting your privacy when you use our website and its content, and our products and services. We adhere to the National Privacy Principles and the Privacy Act 1988.
Your information
You can choose what kind and how much information you give us. We collect your personal information only to carry out our business and deliver our services for you. We will not use, sell or disclose your personal information for any other purpose without your consent unless required by law.
Storage of information
Your information is stored both on a secure computer storage facility and in printed records. We take reasonable steps to ensure your personal information is stored securely to protect it from misuse, loss, unauthorised access, modification or disclosure. We use generally accepted technology and security to protect the information you give us through the internet.
Accuracy of information
We will reasonably ensure that any of your personal information collected, used or disclosed is accurate, complete and up to date. If your personal details change, please let us know so we can maintain up-to-date records.
Accessing your information
You can ask to access any of your personal information we hold. We may charge a fee for the cost of retrieving your information.
Third party service providers
You can ask to access any of your personal information we hold. We may charge a fee for the cost of retrieving your information.We may offer support services provided by third parties. We may need to disclose your personal information to these providers such as RegOnline.
RegOnline provides online registration services for the Plain English Foundation. When you register as a public workshop participant, RegOnline will securely store your personal information.
RegOnline will collect personal information from you, such as your name and email and gives you a login for you to review and manage your public workshop bookings and purchases. You can only review your public workshop booking details with a login.
We will reasonably ensure that RegOnline meets personal information confidentiality and privacy obligations. Please see the RegOnline privacy policy for more about its privacy practices.
Cookies
A cookie is a small file that a website sends to your computer. It records information, as in your preferences or settings, so that you do not have to re-enter personal information each time you visit our website. It does not collect personal information for any other reason. If you don't want to accept cookies, please set your browser and/or firewall to block them. You will still be able to access most of our website's content, but you may not be able to download information.
Anonymous information
We collect anonymous information in general website traffic information, such as the most popular pages, products or user hits. We do not identify or disclose your individual information or purchases. But we may monitor the sales performance of an item or a service.
Email addresses
We will contact you by email if you wish to subscribe to any of our offered electronic services or want us to tell you about any of our activities, promotions or special offers and events. We will store your email address only for these reasons and we will not share it with a third party for any other purpose.
We will store your email on a secure database if you:
- email us a query
- place a booking through our website email adresses
- subscribe to an email list we offer.
Spam
We will not send you unsolicited emails (spam).
Australian law
We comply with the Trade Practices Act 1974, the Electronic Communications Act 1999, the Privacy Act 1988 and the Consumer Credit Code.
Contact us
If you have any complaints about online privacy issues on our website or if you wish to update or ask to access your personal information, please contact us at mail@plainenglishfoundation.com or call us on 61 2 9267 6696.